Privacy Policy

ARQ Method, LLC  ·  Last Updated: April 2026

ARQ Method, LLC (“ARQ Method,” “we,” “our,” or “us”) is committed to protecting your personal information and maintaining transparency in how we collect, use, and safeguard your data.

This Privacy Policy applies to your use of our website, mobile applications, booking platforms, in-studio services, and any related digital or physical experiences (collectively, the “Services”).

By accessing or using ARQ Method, you acknowledge and agree to the practices described in this Privacy Policy.

1.  Information We Collect

We collect information in several ways, depending on how you interact with ARQ Method.

a.  Information You Provide Directly

We may collect personal information that can identify you, including:

  • Name, email, phone number, and address

  • Account credentials

  • Emergency contact information

  • Class bookings, attendance, and purchase history

  • Communications with our team

  • Information submitted through forms, surveys, or inquiries

b.  Payment & Billing Information

Payments are processed securely through third-party providers. ARQ Method does not store full payment card details.

c.  Information from Third-Party Integrations

If you choose to connect external services (e.g., wearable devices, Apple Health), we may receive fitness or activity-related data.

d.  Information Collected Automatically

When you use our Services, we and our partners may automatically collect:

  • Device and browser type

  • IP address and general location data

  • Pages visited and interactions

  • Referral sources

  • Usage patterns across sessions

This information may be collected using cookies, tracking pixels, embedded scripts, or similar technologies.

2.  Tracking Technologies & Analytics

We use technologies such as:

  • Cookies (session and persistent)

    • To enhance user experience

  • Web beacons and pixels

    • To measure engagement

  • Analytics tools

    • To understand how users interact with our Services

These tools help us improve performance, personalize content, and optimize marketing and user experience. You may adjust cookie settings in your browser; however, some features may be limited.

3.  How We Use and Share Your Information

We use collected information to:

  • Provide, manage, and improve ARQ Method Services

  • Process bookings, memberships, and transactions

  • Communicate service updates, confirmations, and support responses

  • Personalize user experience

  • Monitor performance, security, and fraud prevention

  • Comply with legal and regulatory obligations

We may also send marketing communications. You may opt out at any time.

Important:  ARQ Method does not sell your personal information.

We may share your information in the following circumstances:

a.  Service Providers

We work with trusted partners to operate our business, including payment processing, scheduling and account management, and analytics and communications. These providers are contractually required to protect your data and use it only to perform services for ARQ Method.

b.  Payment Processing

All payments are processed through Stripe, which handles payment data in accordance with PCI-DSS standards. ARQ Method does not store full payment card details.

c.  Booking Platform

We use Mariana Tek to manage bookings, memberships, and user accounts.

d.  Legal & Business Transfers

We may disclose information to comply with legal obligations, to protect safety, rights, or property, or in connection with a merger, sale, or financing transaction.

4.  Communications

We may send you transactional messages (bookings, receipts, updates), service-related announcements, and marketing or promotional content. You may unsubscribe from marketing communications at any time. Service-related communications may still be sent as necessary.

5.  Public or Shared Content

If you submit content (e.g., reviews, comments, social integrations), that information may be visible to others. ARQ Method is not responsible for how publicly shared information is used by third parties.

6.  Third-Party Links & Services

Our Services may link to third-party websites or platforms. We are not responsible for the privacy practices of those third parties. We encourage you to review their policies before sharing personal information.

7.  Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure. By using our Services, you acknowledge this inherent risk.

8.  Data Retention

We retain your information only as long as necessary to provide Services, fulfill legal and regulatory obligations, and resolve disputes and enforce agreements.

9.  Your Rights & Choices

You may:

  • Access or update your personal information

  • Request deletion of your data

  • Opt out of marketing communications

  • Adjust cookie preferences

To submit a privacy request:

Email: info@arqmethod.com

10.  International Users

If you access ARQ Method from outside the United States, you consent to the transfer and processing of your data within the U.S.

11.  Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date. Your continued use of ARQ Method constitutes acceptance of those changes.

12.  Contact Us

ARQ Method, LLC

Tallahassee, Florida

Email: info@arqmethod.com

Website: arqmethod.com